Information for visitors
Using this website
This website provides general information about Tower Home Service and ways to inquire about services. Information on the site is not a binding project agreement. Scope, scheduling, materials and payment terms are confirmed for each project.
Availability & project requirements
Project availability depends on scope, permitting, licensing requirements and applicable law. THS only accepts work it can legally and safely perform; regulated or structural work requires the appropriate qualifications and approvals before proceeding. Same-day and emergency service depend on availability. For immediate danger, call 911.
Estimates & service calls
Estimates and consultations are free. The minimum diagnostic/service call is $80 and is credited toward an approved repair. Estimate timing is generally targeted within about three days, depending on project requirements; it is not a guaranteed deadline.
Materials & payment
Customers pay for project materials. Deposits may be required case-by-case, and larger projects may use progress payments. Final payment is due upon completion. Accepted methods are cash, check, Zelle, Venmo and Cash App.
Cancellations & rescheduling
We understand plans change. Please provide as much notice as possible for cancellations or rescheduling so we can adjust our schedule accordingly.
Warranty & satisfaction
Workmanship warranty terms vary by project. Applicable manufacturer warranties apply to eligible products/materials. Your satisfaction matters to us. If there is an issue with our workmanship, contact us and we will work with you to make it right within the terms of your project-specific warranty.
Images & communications
The homepage house image is illustrative and does not depict a completed THS project. Estimate requests and project photo uploads are handled through the embedded Tally form. Entering a preferred appointment date does not book an appointment. Contact links open your calling, messaging or email application; the website does not confirm that an inquiry has been delivered. Please share only photos and materials you have permission to provide.
Contact
Questions about these terms: towerhomeservice@gmail.com · 239-298-0775.